“Companies lose 12 – 17% of what they spend on telecommunications as a result of unorganized telecom expense management”
-The Aberdeen Group
- Identify savings
- Reconcile invoices, identify overcharges, reduce late fees
- Streamline payments and cost allocation
Essential TEM (ETEM)
With ETEM, our telecom and datacom experts handle the complex and time-consuming operations of managing invoices and billing in a line item detailed level.
- Receive and process all telecom invoices
- Ensure line-by-line analysis of every bill to identify and resolve disrepancies
- Dispute incorrect charges and other billing errors
- Process vendor refunds and credits
- Provide customized GL reports that sync with in-house accounting systems
- Reconcile payments on all accounts
- Provide periodic reporting, detailing expense trends and ROI
Advanced TEM (ATEM)
ATEM includes all the services as described in ETEM above, plus:
- Full-Service Contract Management
- Ensure compliance
- Provide update on contract terms, fees, pricing and management of contracts
- Track & avoid ETF’s, Negotiate new contracts, and Benchmark pricing
- Full-service Inventory Management
- Identify and load new inventory based on automated flags, completed orders
- Inventory status & service locations updated
- Update new inventory with location, service type, and item type as provided by Client/with new contract
- MACD help desk service (moves, adds, changes, deletes)
- Offer service desk capability to handle all changes
- Ensure proper approvals are in place
- Update inventory and contracts as a result of changes
.
